If you wish to cancel an appointment, 48 hours’ notice is required to try give us time to book other clients in to your slot or a cancellation fee may apply.
Coming late to an appointment may unfortunately result in a reduced duration of your appointment out of courtesy for the next client that has booked after you.
Package sessions are not transferable between clients and non-refundable.
Please make sure you have not forgotten any of your belongings behind after your appointment. We cannot take any responsibility for forgotten goods at Drift Float Therapy.
If any items are found, we will retain them for at least 8 weeks.